Recent changes in dining habits brought about by the coronavirus pandemic have affected the way restaurants operate. Even as cases subside and in-house dining resumes in many areas, take out and delivery are here to stay. That means restaurants must adapt to the new demands of customers to succeed. At the same time, they must take steps to understand and reduce restaurant delivery risks. Here are a few to watch out for.
This is the leader is risks when it comes to food delivery. Many restauranteurs will need to rethink their menu, choosing items that can travel well, and withstand mild temperature fluctuations. Dairy products, seafood, and soups can be tricky to transport safely. A limited delivery menu that focuses on foods that travel well is often a smart choice to limit restaurant delivery risks related to food quality.
Driving itself can be a risky endeavor. Always check to be sure delivery drivers are covered under business insurance policies to limit risks and reduce your liability.
No matter how low-tech your system is, take out ordering means that a customer’s personal and banking information must be provided. When food is ordered online or through mobile apps, that can become even more complicated. Businesses must take care to protect that data to avoid liability.
The right business insurance policy can protect your assets against increased risks associated with food delivery services. It is advisable to discuss your concerns and any business changes with your insurance provider to see if additional coverage may be necessary.